The December issue of In Practice, AAMC’s community provider publication, features three medical staff contributors Lou Lukas, MD, chief medical officer of Hospice of the Chesapeake; Pat Czapp, MD, chair of clinical integration; and Aimee Yu, MD, CCU medical director. These three experts share their expertise in dealing with this challenging patient population. Check it out here.
News and Updates
Measuring our “culture of safety” (how we think of and implement patient safety measures) is important to figuring out where we can improve our safety processes and help reduce errors. Complete the confidential survey here.
October 8, Doordan Institute
5pm: Happy hour and networking
6pm: Chet Burrell, President and Chief Executive Officer of CareFirst BlueCross BlueShield presents “An Update on the CareFirst Patient-Centered Medical Home (PCMH) Program.”
7:30pm: Buffet dinner
The journal article “Improved Coordination of Care for Patients with Abnormal Chest Imaging: the Rapid Access Chest and Lung Assessment Program” was published in the October 2014 Journal of Clinical Outcomes Management by Stephen Cattaneo, MD; Maria Geronimo, RN; Teresa Putscher, RN; Catherine Brady-Copertino, BSN; and Barry Meisenberg, MD. Read the full article here.
Last week, urogynecologic surgeons from around the world came to AAMC for the 2014 American Urogynecologic Society/International Urogynecological Association (AUGS/IUGA) Scientific Meeting. Led by Briana Walton, MD, director of the Women’s Center for Pelvic Health, participants practiced their surgical skills in the SAIL Center and the 6th floor of the Belcher Pavilion on human specimens. Check out photos from the event here.
Last week was one filled with pride for Anne Arundel Medical Center. On July 21, 22 and 23, we had our Magnet® site visit—a critical step in our journey to Magnet recognition.
What is Magnet? The Magnet Recognition Program® recognizes healthcare organizations for quality patient care, nursing excellence and innovations in professional nursing practice. Developed by the American Nurses Credentialing Center (ANCC), Magnet designation is the ultimate credential for high-quality nursing. Over the last seven years, AAMC Nursing has used the Magnet framework to improve care, quality and outcomes for our patients, while also improving nurse satisfaction and the work environment. To even apply for Magnet recognition, we had to be above benchmark performance in our nursing quality indicators, patient satisfaction and nurse satisfaction. Only 6 percent of healthcare organizations nationally achieve this designation—most hospitals cannot even apply.
The site visit with three very experienced and accomplished Magnet appraisers was highly anticipated by all of AAMC. It gave us the opportunity to demonstrate the high quality of care we provide to the community.
The appraisers spent three days developing a deep sense of the knowledge and caring that defines AAMC nursing. Their visit included unit and department tours, interviews with leaders, staff on all shifts and community stakeholders, reviews of our patient, nurse and physician satisfaction data, as well as open forums. All employees, medical staff and community members were invited to come to open forums and tell their AAMC pride story about the care we provide.
The open forums were extremely well-attended. In fact, at the staff forum the lead appraiser’s first word was, “Wow,” as she observed the packed room of 150 colleagues. The stories about their partnerships with nursing were truly touching. Your colleagues spoke of feeling “honored” and “proud” to work at AAMC, how they have learned from nurses, and how they appreciate the high quality care we deliver. More than one staff member commented on the excellent collaboration we share and how they view the AAMC family.
In a later session, 150 community members representing schools of nursing, paramedics, city and county leaders, trustees, clinical partners like the Maryland Hospital Association, Hospice of the Chesapeake and Annapolis Wellness House, and mostly grateful patients and families shared heartfelt stories of gratitude and admiration for AAMC nursing. The appraisers commented they had never seen a Magnet community forum of that magnitude.
In summary, the Magnet appraisers cited five best practices they took from AAMC:
- Nursing leadership
- Nursing satisfaction results, especially nurse-physician collaboration
- Patient satisfaction results
- Implementation and dissemination of evidenced-based practice across the organization
- Patient- and family-centered care, especially our use of patient and family advisors
What’s next? We expect to hear about our Magnet designation status in the fall. In the meantime, we celebrate a successful visit that has left us feeling an overwhelming sense of pride. We will continue our never-ending journey of providing extraordinary care to our community.
Thank you for your care to patients, families, and to each other.\
With warmest regards,
Sherry Perkins, PhD, RN
Chief Operating Officer/Chief Nursing Officer
Anne Arundel Medical Center
Exciting news: The Clatanoff Pavilion, where much of Anne Arundel Medical Center’s Women’s and Children’s Center is located, is getting a refresh. We are creating a more welcoming, secure and contemporary environment for patients and families.
Construction began July 28 and will continue through the fall of 2015. We will be doing everything we can to minimize noise and any inconvenience to you and your patients. Please heed signs and let us know of any ways we can assist you. Should you have any concerns, please contact Henry Sobel, MD, chair of Women’s and Children’s Services, at 443-481-6968 or hsobel@AAHS.org. You can also contact Senior Nursing Director for Women’s and Children’s Services Betsey Snow, RN, at 443-481-6363 or bsnow@AAHS.org.