AAMC is among hospitals nationwide working diligently to improve the ED patient experience. We are taking action to improve processes in order to move patients as quickly as possible through the ED. Many nurses, doctors and other employees from several departments and units have come together and are doing excellent work to achieve this goal.
What we know is that ED wait times are not solely dependent on processes within the ED. Our ability to get patients admitted to units quickly is a big factor as well. So as part of our improvement work, we are making several changes to other clinical units in the hospital. The Observation Unit on the first floor of Hospital Pavilion North recently expanded from 12 patient beds to 17 patient beds. Here are other changes that are happening soon:
SUNDAY, OCTOBER 2:
- The Special Care Unit on the third floor of Hospital Pavilion North will become the Intermediate Care Unit (IMU). Intensivists will manage these patients. The Special Care Unit on the sixth floor of Hospital Pavilion North will become part of the Acute Care for the Elderly (ACE) Unit. These changes will help us provide patients with the appropriate level of care. (Special kudos to these clinical teams who have been working hard to prepare for these changes.)
- The Critical Care Unit is changing its name to Intensive Care Unit (ICU) to better reflect the patient population.
- The Heart and Vascular Unit (HVU) will move from the fourth floor of Hospital Pavilion North to the third floor of Hospital Pavilion South. The new location puts the Heart and Vascular Unit closer to the Intensive Care Unit, allowing us to better serve these patients and their families.
THURSDAY, OCTOBER 6:
- A second Medical/Surgical Unit (MSU) will open on the fourth floor of Hospital Pavilion North. We will refer to this unit as MSU-4 to differentiate from the other MSU on the sixth floor of Hospital Pavilion North.
We appreciate everyone’s hard work as we strive to improve the patient experience. If you have questions about these changes, please talk to your leader.