LHDCMC Visitor Guidelines

Luminis Health Doctors Community Medical Center is adapting our Family Presence and Visitation Guidelines effective Monday, March 21, 2022.

Visitor hours are 12 pm – 8pm

Intensive Care Unit (ICU) hours are 11 am – 3 pm  and 4 pm – 7 pm

No children under 12 years of age (exception: parent admitted for an extended period of time or end of life)

General guidelines for approved visitors

  • Visitors should be 12 years and older, unless the visit is for end of life. An adult must accompany minors under 18 years old. The adult cannot be the patient.

  • Visitors will not be allowed if showing symptoms of COVID-19.

  • Visitors must always wear masks – bandanas, scarves, and vented masks are not allowed and front desk will provide a mask, if needed.

  • Visitors must wash hands or use hand sanitizer upon entry to hospital and entry into and exit from patient rooms.

  • Support persons/Families of patients with active COVID-19 on isolation must be provided personal protective equipment (a hospital issued face surgical mask, gown, gloves) for the duration of their visit. Home masks should not be worn inside the room and must be changed before entering. Family members/support persons will be asked to step out of the room for procedures that increase risk of COVID-19 exposure (i.e. aerosol generating procedures)

  • Clergy of any denomination may visit a patient (COVID-19 positive or negative) at any time at the request of the patient.

  • Patients who are 21 years of age or under may have a parent or guardian with them.

  • Two support persons who serve as a surrogate decision maker, including power of attorney or court-appointed guardianship for a patient, and need to be physically present to engage in the decision making process is permitted 24 hours daily.

  • Hospital guests with an official governmental function may be present.

  • All patients, regardless of COVID-19 status, may have up to two visitors; however, Covid+ patients may only have the same two visitors within a 24 hour period (no switching) – this includes the Intensive Care Unit, Observation Unit, Medical/Surgical Units, and Adult Emergency Room, Pre-Op, and Procedure areas. The exceptions are below:

Guidelines by situation and unit

Additional requests will be determined on a case-by-case basis by the administrator on call. We appreciate your understanding during these extraordinary times. We are confident that together we will continue to deliver the highest quality of care.

  • Two family members/support persons for a 24 hour period (no switching)
  • No overnight visitors unless they are end of life or require a support person


  • One family member/support person for a 24 hour period (no switching)


  • Two family members/support persons for a 24 hour period (no switching)

Private Rooms:

  • Two family members/support persons

Observation/Semi-Private Rooms:

  • Space permitting, clinical leaders have the right to limit visitation to one person per visitor in areas that social distancing may be a challenge.

  • Two family members/support persons

  • One family member/support person will be allowed in Pre-op area
  • Once the patient goes to surgery, family member/support person will be asked to leave the hospital.
  • The family member/support person will receive a phone call when the patient is ready for discharge.
  • One family member/support person may visit in PACU in special circumstances (e.g. surgery occurs after hours and patient is waiting for admission to inpatient unit)

  • No family member/support person may be in patient’s room during an AGP but may enter 30 minutes after completion of the procedure.

  • Two family members/support persons may be present during visit.

  • Two support persons can be present with the patient 24/7 – this applies to both COVID-19 negative and COVID-19+, however COVID-19+ patient’s visitors must be the same for a 24 hour period (no switching).
  • Support person(s) may provide personal, behavioral, and/or communication support not otherwise provided in the hospital setting.
  • Support person(s) can include, but is not limited to, family members, personal care assistants and/or disability service providers.

  • All patients, including those with COVID-19 positive results, may have up to four family members/support persons at bedside, 24/7 on all units.
    • Family members/support persons may switch throughout the visit.
    • An adult must accompany minors under 18. The minor counts as the second visitor.

Frequently asked questions

How can family and friends stay in touch with their loved ones and the health care team?

Hospital staff will reach out to a designated family member, as agreed to by the patient, to communicate about the patient’s condition. In addition, hospital staff will help you in communicating directly with the patient.

How can I be sure that my loved one will be safely cared for during the COVID-19 outbreak?

Employees are trained in the management of infectious disease and Luminis Health is following recommendations of the CDC, Maryland Department of Health and other health care organizations. We understand that it is unsettling not to be able to visit your loved one, but these visitor restrictions are designed to keep both you and your loved one safe during this time. 

What if my loved one or I need health care for other illnesses or injury?

During this pandemic, our patients still need care for health conditions unrelated to COVID-19, and we will continue to serve and care for the needs of all patients within the constraints of safely managing through the COVID-19 pandemic. We are committed to providing essential health services and to caring for our community.